Refund

While we hope that you are happy with your order, we also want to make it easy for you to return it . So, you can return any item to us within 28 days of receiving your original order, including sale items.

How To Return An Item

We ask that you return your items to us within 28 days of receiving them. Simply follow the steps below:

1) E mail info@mmwstore.com to advise us that the item is being returned. 



2) Address - Please send to 76 Fore Street, Newquay, Cornwall, TR7 1EY.



3) Wrap the item securely. 



4) Post the item at your local post office – we strongly recommend that you request proof of postage for your records.


Receiving A Refund

Refunds will be made to you within 30 working days of the cancellation date of the order (for items not shipped) or from when the returned item(s) are received by MMWStore.  The refund will be credited to the original purchaser's credit card.

Duties On Returns

Please note that whilst we do refund return shipping charges, we are unable to refund delivery or import duties.

Cancelling Your Order

You have the right under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order at any time before delivery of the items(s) or within 7 working days of receipt of the item(s) by following our returns process. You will be refunded the full postage charge of your item(s) where the entire order is returned.

How To Cancel Your Order

Please notify our Customer service Team in writing by email info@mmwstore.com .Upon receipt of your email, a confirmation email will be sent to you. 

 

OUR RETURNS POLICY

We will accept item(s) provided they are returned as new, i.e. are unworn and have been returned with the original packaging, including tags, within the time limits set out below. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

 

SHOES OR BOXED ITEMS

 

SWIMWEAR OR UNDERGARMENTS

 

JEWELLERY

 

FAULTY GOODS

 

EXCHANGES

 

GIFT RETURNS